Upcoming Webinars

YesLMS and the VR Development Group are excited to partner with CSAVR for: 

Our Spring 2024 Webinar Series

VRDG is partnering with CSAVR to deliver three FREE webinars that also offer CRC credit. Check them out below. All sessions will be recorded for registrants who need to view them at a later time.

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Jun 27, 2024 3:00 PM
4:30 pm

Casework Efficiencies – Working Smarter

Casework efficiencies in vocational rehabilitation refer to the strategies and practices employed to streamline and optimize the process of providing services to clients. These efficiencies are essential for maximizing the impact of services, improving client outcomes, and optimizing the use of resources to meet the diverse needs of individuals seeking employment, careers, and independence.


Melissa Diehl of George Washington University and a panelist of representatives from state VR programs in Kentucky, Indiana, and others

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All webinars are free and will include CRC credit.
Contact Us To Learn More

Past Webinars

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Case Documentation

Case documentation is more than just a record of activities. Effective case documentation tells a story, the VR client’s story, in a way that conceptualizes the case and descriptively captures the actions taken to move the participant toward reaching their employment and career goals. In this session, participants will understand the purpose and the why of case documentation, recognize the implications of just how we document case information, and explore best practices around case documentation.


Presenters: Steve Upchurch, Tammi Williams, Gretchen Ykema

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Case Management

A VR Counselor’s case management skills directly impact clients’ ability to successfully achieve their employment and career goals. Effective case management requires competence in a broad range of skills, including counseling and guidance, communication, problem-solving, case documentation, and time management. Participants in this session will learn about catalysts for case progression, identify strategies for efficient time and resource management, explore communication skills that enhance case management, understand the importance of case documentation, and examine critical thinking skills for problem-solving.


Steve Upchurch, Tammi Williams, Gretchen Ykema

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Become an Adult Ally: Empowering Youth in Vocational Rehabilitation

This interactive session focuses on what State VR agencies can do to foster youth inclusion by demonstrating that voices are heard and are valued as equal partners with VR professionals. Recommendations that are grounded in the stages of change model will provide strategies and practices to engage with youth.

  • Explore the inherent power differential that exists within the Youth-Transition Relationship
  • Explain why shifting the power differential in the transition-relationship to being an “adult ally” empowers youth to be active leaders in their own career development
  • Provide strategies to support continuous engagement of students and youth


DJ Ralston, M.A., Linda Hedenblad, Sandra Miller, M.S., and John Walsh from George Washington University

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Addressing Recruitment/
Retention in VR

Employee retention in vocational rehabilitation faces several unique challenges due to the nature of the work and the specific needs of both employees and clients. This session explores the challenges of recruiting and retaining qualified employees and shares best practices to address this issue.


John Walsh from George Washington University and Ron Vessell from CSAVR lead the discussion, with Theresa Koleszar of Indiana Bureau of Rehabilitation Services, Dee Torgerson of Minnesota Vocational Rehabilitation Services, and Melinda Fruendt of Oklahoma Department of Rehabilitation Services bringing perspectives that highlight obstacles and success strategies from their agencies

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The Value of Mentoring Programs

Mentoring in vocational rehabilitation plays a crucial role in supporting the professional development and success of employees in the field, ultimately contributing to improved outcomes for clients and the broader community.


Susan Gaillard of the VR Development Group, Tammi Williams of YesLMS, Erica Knessi from Maryland VR, Alicia Kucharczy from Connecticut VR, and Tracy Harrington from Virginia VR

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