Supporting the VR Process - Administrative Support Specialist Course
The field of Vocational Rehabilitation relies on a cohesive team to deliver effective services. The Administrative Support Specialist plays a crucial role in supporting Vocational Rehabilitation Counselors and ensuring smooth operations. This course is designed for those in administrative support roles within VR agencies.
Course Description:
Learn essential competencies required for administrative support roles in Vocational Rehabilitation. This course covers customer service excellence, disability culture and etiquette, effective time management, and stress management through self-care practices.
Learning Objectives:
Upon completion of this course, you will:
- Understand what it takes to provide excellent customer service in a VR setting.
- Develop awareness of disability culture and etiquette to enhance interactions with clients.
- Learn best practices for time management to support efficient operations.
- Discover tips and techniques for managing stress through self-care strategies.
Who Should Take This Course:
- Administrative Support Specialists in Vocational Rehabilitation agencies
- Anyone interested in enhancing their skills in customer service, disability etiquette, time management, and stress management
About the Author:
Susan Gaillard has over 34 years of experience in Vocational Rehabilitation, starting as a VR Counselor and transitioning to roles in program management and talent development. She has a Master's Degree in Rehabilitation Counseling and is a Certified Rehabilitation Counselor (CRC). Susan's career has focused on leadership development and enhancing the skills of VR professionals across various agencies and universities.
Susan resides in Richmond, VA, where she enjoys family time, reading, and hiking with her husband and dog, Luke.
Enroll Now:
Gain valuable competencies as an Administrative Support Specialist in Vocational Rehabilitation. Enroll in the Supporting the VR Process course today and receive a general certificate of completion.
Please note: This course does not offer CRC credits due to its target audience. A general certificate of completion is available upon finishing the course.